Privacy Policy

At Fine-Filz, we respect your privacy. This policy explains what personal information we collect, how we use it, and how we protect it when you visit our site or place an order.

1. Information We Collect

When you visit our site, we automatically collect certain data about your device, including:

  • Your browser type and IP address
  • Time zone and general location
  • Pages you view and how you interact with the site

When you place an order, we also collect:

  • Full name
  • Billing and shipping address
  • Email address and phone number
  • Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your order or offers
  • Screen for fraud or suspicious activity
  • Send newsletters or promotional content (only with your consent)

3. Sharing Your Information

We do not sell your personal information. We only share it with:

  • Shopify (our e-commerce platform)
  • Shipping providers (couriers)
  • Payment processors (e.g., Stripe, PayPal)

These partners only receive the information necessary to provide their services.

4. Your Rights

If you are a resident of the EU or other regions with similar laws, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to processing for marketing purposes

To exercise these rights, contact us at comercial@sora-mt.ro.

5. Data Retention

We retain your order information for our records and legal obligations unless you request us to delete it.

6. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some site features may not work properly.

7. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on this page.

8. Contact

If you have any questions about this policy or how we use your data, please contact us: